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Question 29 of 204
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Select one answer.
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The correct answer is: B. Identifying the root cause analysis ✅ Explanation: Quality Assurance (QA) focuses on processes to ensure that the project meets quality standards. Root cause analysis is a quality assurance tool used to identify the underlying causes of defects or problems so that they can be fixed at the source and prevented from recurring.
B: Root cause analysis Some of you people are crazy with these answers. Root cause analysis is a recognized quality assurance tool referenced in both PMBOK and CompTIA Project+ materials. In the PMBOK Guide, it is used during quality control to identify and correct defects (Project Management Institute, 2017). Similarly, CompTIA Project+ content highlights tools that analyze quality issues, including root cause analysis.
Both B & D make sense, but from a QA standpoint D makes more sense. B would be what you would do if an issue has already arisen. D is what you do while actively working as a preventative measure.