ITIL 4 Foundation Practice Mode

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose B1

  As a service doesn’t deliver any service , instead managing others

• Chose C1

  C. Service Integration as a Service (SIaaS) means an external provider acts as the service integrator, managing multiple suppliers and ensuring seamless delivery of services. The integrator is accountable for governance, coordination, and performance, and often provides some services directly.