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B. Harmonize data from multiple sources with a standardized and extendable data model Salesforce Data Cloud enables organizations to bring data together from multiple sources (e.g., CRM, eCommerce, social media) and unify it into a standardized and extendable data model. This allows for better data consistency and integration. C. Understand and act upon customer data to drive more relevant experiences Data Cloud provides tools for segmentation, calculated insights, and identity resolution, enabling organizations to understand customer behaviors and preferences. This understanding drives personalized and meaningful customer experiences across multiple channels.