Salesforce Certified Business Analyst Practice Mode

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose B2

  Strategy Analysis This is about getting to the heart of the problem. It’s about understanding. First, you identify the need of strategic or tactical importance—the business need. This is an important first step; the business need guides the rest of the project. Then, you observe the current state and define the future and transition states that will address the business need. This is a gap analysis—identifying what is different between the current and desired state. Now, assess options for achieving the desired state, including the work or scope required, and recommend the highest value approach for reaching that state. The BA should also assess the risks associated with the identified change solution and what effect those uncertainties might have on the project lifecycle or end goal. Develop a plan of action to address the potential risks.

• 2

  None of the options seem to describe the analysis that is being carried out by the BA in this question. Risk Management is about: 1. Identifying Risks 2. Determining Probability that a Risk would occur 3. Evaluating the Impact of such occurence 4. Planning a Response to a Risk occurence 5. Documenting & Tracking Risks 6. Communicating Risks Whilst Risk Analysis is essentially a subset of Risk Management that covers the measurement of the likelihood and potential impact of risks when they occur. So, the closest I can associate the activity in this question to Risk Impact Analysis. No of these options is directly synonymous with it. Maybe indirectly though, but that might be stretching the argument too far.

• Chose B1

  Strategy Analysis