Salesforce Certified Advanced Administrator Practice Mode

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

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  B. The Manage Entitlements permission must be enabled. D. Entitlement versioning allows changes to existing entitlement processes. The following are the explanations for the above two options: B. The Manage Entitlements permission must be enabled to create entitlement processes. This permission is included in the “Manage Entitlements” profile permission and the “Modify All Data” permission. D. Entitlement versioning allows changes to existing entitlement processes. With entitlement versioning, administrators can make changes to the entitlement process without affecting any entitlements that are already in use. Administrators can create a new version of an entitlement process and specify the start and end dates for each version. This allows for changes to be made to the entitlement process without disrupting existing entitlements.