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Question 29 of 61
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Select 2 answers.
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C and D
B. Customize Entitlements: This permission is required to customize and configure entitlement management features in Salesforce, including creating and managing entitlement processes, templates, and milestones. C. Manage Entitlements: This permission is specifically required for managing entitlements, which includes setting up entitlement processes, templates, and milestones. Without this permission, users will not be able to manage entitlements effectively.
The answer is correct. You can verify the answers from this link: https://help.salesforce.com/s/articleView?id=sf.entitlements_giving_users_access.htm&type=5